Integrating Remote Communication Programs

So now you’ve got a good idea of what we do, but how do you actually get started with rolling out these solutions in your own business? You may think that you don’t have the assets or enough time to invest in starting new communication programs. Don’t spend an arm and a leg. Until you’ve established what works for you and what doesn’t, there are lots of inexpensive and free communication programs out there that you can use to establish good habits. All of the general solutions that I’ve outlined can either be used for small teams for free, or are full-featured for a trial period. Some methods of collaboration will work for you and some won’t: with modern technology there’s seldom a reason to commit to a solution that may not work. Take it easy. I’m not saying that you should be slow in your roll-out, but also don’t be too aggressive. Implementing a bunch of new software right away is setting yourself up for failure. Implement new solutions one-by-one and make sure that you and your staff are comfortable with it before advancing the process. Prioritize your needs. Do you find yourself often losing the details or a project? Project management software may be what you want to start with. Is your team unable to access the same assets when they need to? Data storage might need to be your priority. Identify the main sources that create issues and address those first. As you improve collaboration you’ll naturally be able to start addressing the lower-priority items later on. Get feedback. We’re talking about collaboration here and since it’s not you alone who will be using your software, take the time to talk with the other people on the team who are. They will likely be able to tell you how the roll-out of communication programs is progressing, and if they’re seeing the benefits. They may even be able to help you identify areas of efficiency that need to improve after the roll out. Plan it out. Much like prioritization, having a plan will help set you up for success. What we have done in the past is roll out new communication programs software amongst specific teams; having them test and acclimate to it. After they are familiar they can help with the roll-out among other teams; lending feedback and essentially handling training. Technology, especially communication programs, are changing every single day. We’re all aware of this, and it’s not a bad thing. It allows us to look at the redundant tasks that we deal with on a regular basis and remove them from our workflow. You don’t have to be all one way or the other; finding that balance is what really improves collaboration. My goal has been to continue forward with our remote business model while eliminating lapses in communication, and removing the hassles from our work. By approaching business in this way, we can use our now efficient collaborative process to stay ahead of our clients and create higher-quality results. Every business can benefit from this approach; it’s nearly impossible to have a perfect process. In our case, we’ve had our collaborative processes in place for a long time, but it’s only been the past couple of years that we’ve been able to focus on improving process efficiencies. By “being clear and being confident” in our collaborative process we’ve grown exponentially over the last two years without sacrificing quality of work; in fact, we’ve improved in quality by applying this logic to our hosting services, our development, and our online marketing.

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