Effective Communication Beyond Skype
- First, WebEx by Cisco. Maybe you need something that’s built specifically for you to reach out to large groups of people. Well, the solution to that is WebEx; it’s meant for large conference calls and is an excellent tool if you find that your clients are remote and you need to keep them apprised of your progress. This is exactly what we use it for: many of our larger clients expect to speak with us weekly, and these meetings typically bring our development, marketing, and project management teams together. WebEx is able to handle these large groups, and while it’s unwieldy for daily collaboration it’s perfect for these sorts of events.
- Hipchat takes collaborative interaction of to a whole new level. We’ve talked a lot about the advantages of Skype but the problem with Skype is that since it’s general, it doesn’t integrate with our other tools as smoothly as it could. While that’s not a problem, our goal is to increase our efficiency as well as satisfying our priorities. The benefit of HipChat is that it directly integrates with our project management software, so instead of having to designate team groups, you can interact directly with the people working on specific projects. Rather than sending files straight to someone’s computer you can attach them to the project that they’re working on, so that they’re available to the team. This product is built specifically to work with software development teams, and as a result, it is able to remove a lot of those inefficiencies that we find when we use general solutions.